Before mailing us with a problem, please ensure that you have checked through the help pages provided on this site and implemented any suggestions given therein. If you have not found a solution, please fill in the form below in as much detail as possible. We need as many details of the problem you are having as possible. Simply saying "I can't send" or "Are you having problems with your server?" is not particularly helpful. In order to help you with most problems, we need the following details:

• what operating system you use
• the email address you are sending to
• the way you are attaching files
• if you have had any error messages, we need the exact wording of the message

Please note: This form send to the same address. If we can receive it and reply then something is up your end!